Mark Essey
CEO Capability BPO
Reflection over the last few weeks
We are faced with unprecedented times. The world is in flux, as social norms, cultures and the global economy are under threat. The only constant is rapid change. It is a time where the resilience, patience, empathy and willpower kof humanity is being tested Businesses, health organisations and governments... Read More
Coronavirus putting Business Continuity Plans to the test
We are faced with unprecedented times. The world is in flux, as social norms, cultures and the global economy are under threat. The only constant is rapid change. It is a time where the resilience, patience, empathy and willpower kof humanity is being tested Businesses, health organisations and governments... Read More
COVID-19 Corona Virus South African Resource Portal
On 31 December 2019, the World Health Organization (WHO) reported a cluster of pneumonia cases in Wuhan City, China. ‘Severe Acute Respiratory Syndrome Coronavirus 2’ (SARS-CoV-2) was confirmed as the causative agent of what we now know as ‘Coronavirus Disease 2019’ (COVID-19). Since then, the virus has spread... Read More
Everest Group - South Africa's GBS sector's value proposition
Most companies enabled 40-60% of their workforce to work remotely during COVID-19; with a number of companies reporting ~5% increase in productivity • Robust remote working infrastructure, augmented by relaxations in network infrastructure provisions and additional spectrum allocation, facilitated the quick transition... Read More